We have been purchasing from Stair parts for a few years now and have been pleasantly surprised by their consistency, both service and quality of products, which in our dictionary translates to reliability.

On quality service: they have what we call no-nonsense, trustworthy, and resourceful personnel. If we have questions, need suggestions or even referrals to other products they do not provide, a simple email or call is all that is required to get a useful and relevant response. Other qualifiers that keep us faithful to Stair Parts.com is their reasonable pricing, variety of products and above all, delivery of goods as promised. For us, that is paramount, as any delays on their part reflects on the timely delivery of our services and therefore our reputation.

Our praise and gratitude to Stair Parts.com, you make us look good!

I have acquired material at Stair-Parts.com from Dale for over 20 years now. I really wouldn’t get them from anyone else knowing that the parts are perfectly manufactured, very well priced and will arrive in perfect condition. If you like beautiful staircase parts this is truly the place to source.

StairParts.com is a very responsive vendor with excellent service. Dale was able to fill a custom order in a short lead time that others could not fulfill. He was pleasant and very knowledgeable about the rail parts and was able to answer all my questions and concerns. I would highly recommend Stair Parts.Com for any future projects.

Stair-parts.com was a breeze to work with, great pricing, and when I had an issue with one part of my order I received replacements very quickly.

In a confusing sea of options, Dale will help you figure out what’s right. There are additional options (railing profiles, etc..) not shown on the website, also!! Contact them and they can likely accommodate what you need.