Shipping
Common Carrier (LTL) Freight charges displayed on Stair-Parts.com are estimates that are based on a delivery to a commercial/business address. If your order needs to be shipped to a residential address, there may be an additional $79 fee. If this fee applies to your order, we will inform you as fast as possible and give you the opportunity to cancel your order. Orders shipped UPS Ground and FedEx Ground will never be subject to residential delivery fees.
You must be present to accept and sign for common carrier freight deliveries. If you are not there when the truck arrives, you will be charged $55 for re-delivery.
Please see the Shipping page for more information on shipping.
Pricing
All pricing is subject to change at any time. All prices shown online or given by quotation, email, or verbally, may be declined at any time. You will always have the opportunity to cancel your order.
Cancellations
Once an order is placed. It cannot be canceled. Please plan your stair project very carefully.
Product Finishes
All wood products are sanded and ready for finishing, but unfinished. Iron products are finished with a superior baked on powder coat finish in either satin black, rubbed bronze, or rubbed copper.
Building Codes
Please consult with your local building inspector to determine the proper parts you will require to meet local building codes for your staircase.